At Lighthouse Brotherhood, we are committed to delivering a transformative experience for every member. We understand that joining a brotherhood is a significant commitment, and we want you to feel confident in your decision.
If you have paid a membership fee and are not satisfied with your experience, the following refund policy applies:
You may request a full refund within 14 days of your initial payment, no questions asked. Simply email us and we will process your refund within 5-10 business days.
Refund requests made between 14 and 30 days after payment will be reviewed on a case-by-case basis. We may offer a partial refund or credit toward a future cohort depending on the circumstances.
Refund requests made more than 30 days after payment are generally not eligible for a refund. However, we encourage you to reach out if you have extenuating circumstances, and we will do our best to work with you.
The following are not eligible for refund:
To request a refund, email us at info@lighthousebh.co with the subject line "Refund Request" and include:
We will acknowledge your request within 48 hours and process approved refunds within 5-10 business days to the original payment method.
If you wish to cancel your membership and not continue to the next billing cycle (if applicable), please notify us at least 7 days before your next billing date. Cancellation does not automatically trigger a refund for the current period.
If you have any questions about our refund policy, please don't hesitate to reach out at info@lighthousebh.co. We're here to help.